The Front Office Assistant welcomes guests, manages check-in and check-out, handles reservations and payments, answers questions, and coordinates with housekeeping and other hotel departments. Candidates are generally expected to have customer-service experience, good communication skills, a professional appearance, and confidence using hotel or reservation systems. Spanish and English are commonly required; additional languages are an advantage in an international resort. The role suits someone friendly, organised, calm under pressure, flexible with shifts, and available to work weekends and during the busy seasonal period. Previous hotel reception experience or relevant hospitality training is beneficial.
Meliá Hotels International is one of Spain’s leading hotel groups and a major international hospitality company. Founded in Mallorca, the group operates resorts, city hotels, and premium properties across Spain and many destinations worldwide. Its brands include Meliá Hotels & Resorts, ME by Meliá, Paradisus, INNSiDE, Sol by Meliá, and Gran Meliá. The company serves leisure and business travellers, with a strong presence in Mediterranean resort destinations such as the Balearic Islands. Meliá promotes guest-focused service, multicultural teamwork, professional development, and responsible tourism. The Sol by Meliá property in Menorca is oriented toward holidaymakers and seasonal resort operations, offering employees experience in front-office service, international guest relations, and hotel administration.
Spain’s islands, including Mallorca, Menorca, Ibiza, Formentera, the Canary Islands, and smaller islands, offer many jobs in hotels, restaurants, tourism, retail, transport, wellness, and customer service. Employment is especially plentiful from spring through autumn, although the Canary Islands have a longer tourism season. Menorca is quieter and known for beaches, nature, traditional villages, and a relaxed lifestyle, while Mallorca and Ibiza provide more nightlife and year-round services. Living costs can rise sharply during summer, particularly for accommodation. EU, EEA, and Swiss citizens can work without a visa but must complete local registration and obtain a Spanish tax or social-security number. Non-EU applicants generally need an employer-sponsored work permit before starting. Seasonal staff should confirm accommodation, working hours, salary, transport, and contract terms before relocating.
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