The Business Development Manager – MICE is expected to generate and manage corporate meetings, incentives, conferences and events business for Shangri-La in the United Arab Emirates. Requirements typically include a degree or diploma in hospitality, business or a related field, several years of hotel sales experience, and a strong network of corporate, agency and event contacts. The candidate should understand the UAE MICE market, develop revenue opportunities, prepare proposals, negotiate contracts and maintain long-term client relationships. Excellent communication, presentation, organisation and negotiation skills are essential. The role also requires meeting sales targets, coordinating with operations and attending industry events, trade shows and client meetings.
Shangri-La Hotels and Resorts is a Hong Kong-founded luxury hospitality group operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The company is recognised for personalised Asian-inspired hospitality, high service standards and a strong focus on guest experience. Its UAE properties serve leisure travellers, business guests, families, groups and major corporate events, offering accommodation, restaurants, meeting facilities and wellness services. Shangri-La places importance on teamwork, cultural awareness, professional development and relationship building. Employees commonly work in an international environment where attention to detail, discretion and service excellence are expected. Benefits and employment terms vary by property and may include accommodation or housing support, transport, meals, medical insurance, annual leave and travel-related privileges.
The United Arab Emirates is not an island but a federation of seven emirates, with Dubai and Abu Dhabi offering the largest hospitality and MICE job markets. Opportunities are available in luxury hotels, resorts, restaurants, events, tourism, aviation and retail. The culture is modern and international while rooted in Islamic traditions; modest dress, respectful behaviour and awareness of Ramadan customs are important. Lifestyle benefits include excellent infrastructure, beaches, shopping, dining and year-round sunshine, although summers are extremely hot and living costs can be high. Most overseas employees need an employer-sponsored residence visa, work permit and medical examination. Employers often assist with visas, insurance and sometimes accommodation or transport. Candidates should confirm contract terms, probation, benefits and relocation costs before accepting an offer.
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