Executive Housekeeper

Job Description

The Executive Housekeeper leads the housekeeping and public-area teams, ensuring high standards of cleanliness, presentation, guest comfort and hygiene. Requirements typically include a diploma or degree in hotel management or a related field, several years of supervisory or managerial experience in an upscale hotel, strong knowledge of housekeeping procedures, budgeting, inventory control and health and safety standards. The successful candidate should be organised, service-oriented, commercially aware and confident managing multicultural teams. Excellent communication, staff-training and problem-solving skills are expected, along with flexibility to work weekends, public holidays and varied shifts.

Company Info

Shangri-La Hotels and Resorts is a major luxury hospitality group founded in Asia and recognised for its high standards of service, distinctive properties and warm, personalised guest experiences. The company operates hotels, resorts and related hospitality businesses across Asia, the Middle East, Europe, North America and other international markets. Its properties commonly offer accommodation, restaurants, banqueting, wellness facilities and extensive event services. Shangri-La places strong emphasis on genuine hospitality, employee development, cultural awareness and operational excellence. In Malaysia, the group has established resorts and city hotels serving leisure travellers, business guests, families and international visitors. Employees can gain experience in a structured luxury-hotel environment, working with diverse teams and guests while developing skills in service leadership, hotel operations and people management.

Destination Guide

Malaysia offers varied opportunities in luxury resorts, city hotels, restaurants, tourism, aviation, events and wellness, particularly in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and coastal resort areas. Langkawi is a popular island destination with beaches, rainforests and a relaxed lifestyle, while Penang combines heritage, food culture and a lively urban community. Malaysian culture is multicultural, with Malay, Chinese, Indian and Indigenous influences reflected in festivals, cuisine and daily life. Living costs are generally moderate, although resort islands may have higher prices and fewer services than major cities. Foreign employees normally need an employer-sponsored Employment Pass, and the company usually coordinates approval before arrival. Applicants should verify passport, medical, accommodation and dependent requirements. Malaysia has a tropical climate, so newcomers should expect heat, humidity and heavy seasonal rain.