The Waiter/Waitress at Red Sugar is responsible for welcoming guests, taking food and beverage orders, serving cocktails and dishes, explaining menu items, processing payments, and maintaining a clean, polished dining area. Candidates should have hospitality or restaurant experience, good communication skills, a pleasant and service-minded attitude, and the ability to work efficiently under pressure. English is generally required, while Cantonese and Mandarin are valuable in Hong Kong. The role requires flexibility for shifts, weekends, and public holidays, along with professional grooming and a strong commitment to Shangri-La service standards.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Asia and known for its hotels, resorts, residences, and exceptional guest service. The group operates properties across Asia, the Middle East, Europe, North America, and other international markets. Shangri-La places strong emphasis on warm, personalised hospitality, professional development, cultural awareness, and attention to detail. In Hong Kong, the group operates prestigious hotels including Island Shangri-La, Kowloon Shangri-La, and Kerry Hotel. Red Sugar is a stylish rooftop bar and lounge at Kowloon Shangri-La, offering cocktails, food, and views across Victoria Harbour. Working for Shangri-La can provide exposure to international guests, luxury food and beverage operations, structured training, and opportunities for career progression within the hotel industry.
Hong Kong is a busy international city with strong opportunities in hotels, restaurants, tourism, retail, finance, technology, and professional services. Its culture blends Cantonese traditions with global influences, and English is widely used in business and hospitality, while Cantonese is especially useful for customer-facing roles. Life is energetic and convenient, with excellent public transport, diverse food, shopping, nightlife, hiking, and beaches. Accommodation can be expensive, particularly on Hong Kong Island and in central Kowloon, so many workers share apartments or live in the New Territories. Foreign nationals generally need an approved employment visa sponsored by an employer before starting work; requirements depend on qualifications, experience, and the job offer. New arrivals should arrange housing, health coverage, banking, and an Octopus travel card. Hong Kong offers a fast-paced lifestyle and strong international hospitality experience.
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