The Assistant Outlet Manager supports the daily operation of Vintana restaurant at Shangri-La Boracay, helping deliver excellent food and beverage service while meeting guest-satisfaction and business targets. Responsibilities typically include supervising service staff, coordinating with the kitchen, managing table assignments, handling guest concerns, monitoring quality and hygiene standards, assisting with training, and supporting sales and cost controls. Candidates should have a hospitality or related background, previous experience in restaurant or hotel operations, strong communication and leadership skills, and a customer-focused approach. Flexibility, professional presentation, attention to detail, basic financial awareness, and willingness to work shifts, weekends, and holidays are expected.
Shangri-La Group is a leading luxury hospitality company founded in Asia and known for its hotels, resorts, residences, and related businesses across the world. Its properties are recognized for warm Asian hospitality, high service standards, distinctive dining, and carefully designed guest experiences. In the Philippines, Shangri-La operates premium properties including Shangri-La Boracay, where Vintana is a signature dining outlet offering regional and international cuisine in a resort setting. Employees typically work in multicultural teams and receive structured operating standards, training, and opportunities for career development. Benefits may include meals, uniforms, accommodation or housing support depending on the property, service charge, medical coverage, and staff discounts, although the exact package depends on the employment contract. The group generally looks for service-minded professionals who can maintain luxury standards while creating genuine and memorable guest interactions.
The Philippines offers varied opportunities in hotels, resorts, restaurants, tourism, retail, technology, education, and business services. Boracay and other island destinations provide strong hospitality employment, although work can be seasonal and living costs may be higher in tourist areas. Filipino culture is generally welcoming, family-oriented, sociable, and respectful, with English widely used in workplaces. Island life offers beaches, water activities, relaxed evenings, and close community connections, but may also involve limited transport, healthcare, shopping, and internet options compared with major cities. Foreign nationals normally need an employer-sponsored work permit and appropriate visa, commonly arranged with support from the company; working on a tourist visa is not permitted. Before relocating, confirm salary, service charge, accommodation, meals, insurance, leave, and transport arrangements. Secure a valid employment contract, budget for deposits and travel, and check current immigration requirements with the Philippine embassy or Bureau of Immigration.
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