The Sales Manager, based at Shangri-La’s Jakarta Sales Office, is expected to develop business from corporate, leisure, travel trade and other market segments, maintain strong client relationships, achieve revenue targets and represent the hotel group professionally. Requirements typically include a degree or diploma in hospitality, business or marketing, several years of hotel or tourism sales experience, strong knowledge of the Jakarta market, excellent communication and negotiation skills, and proficiency in English and Indonesian. The successful candidate should be target-driven, well organised, commercially aware and comfortable travelling for client visits, sales calls and industry events. Experience with luxury hotels, international accounts and customer relationship systems would be advantageous.
Shangri-La is a leading luxury hospitality group founded in Asia and recognised for warm, personalised service. The company operates hotels, resorts and serviced residences across Asia, the Middle East, Europe, North America and other international markets. Its portfolio includes the Shangri-La, Kerry, JEN and Traders brands, serving business travellers, leisure guests, groups and luxury markets. Shangri-La hotels are known for high service standards, strong food and beverage offerings, wellness facilities and locally influenced guest experiences. In Indonesia, the group has established a presence in major destinations, including Jakarta, where its properties serve corporate, diplomatic, events and leisure customers. Employees are generally expected to demonstrate professionalism, cultural awareness, teamwork and a commitment to guest satisfaction. Sales staff also contribute to the company’s commercial performance by building long-term relationships with organisations, travel partners and high-value clients.
Indonesia offers varied opportunities across its many islands. Jakarta, on Java, is the country’s main commercial centre and provides the strongest market for hotel sales, finance, technology and multinational companies. Bali is especially attractive for hospitality, tourism, events and wellness careers, while Batam, Lombok, Surabaya and destinations in eastern Indonesia offer opportunities in resorts, manufacturing, logistics and marine tourism. Life ranges from fast-paced urban living to relaxed coastal communities. Indonesian culture values hospitality, family, respect and religious diversity; learning Bahasa Indonesia is highly useful. International employees normally need an employer-sponsored work permit and appropriate limited-stay visa, arranged before working. Requirements and costs vary, so applicants should confirm current rules with the employer and Indonesian immigration authorities. Jakarta has extensive transport and services but traffic and flooding can be challenging. Relocation planning should include housing, healthcare, insurance, taxes and local registration.
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