The Banking Consultant supports customers in the Bentleigh branch by handling everyday banking needs, explaining products and services, completing transactions, and identifying suitable lending, deposit, digital banking, and other solutions. The role requires strong customer service, communication, problem-solving, and administrative skills, along with attention to detail and the ability to work within banking policies and regulatory requirements. Previous experience in retail, banking, sales, or customer-facing service is helpful, while product training is generally provided. ANZ expects candidates to be customer-focused, commercially aware, trustworthy, adaptable, and confident using digital systems. The successful applicant should contribute positively to the branch team, meet service and performance objectives, protect customer information, and help customers become more confident with digital banking tools.
ANZ Group Holdings Limited is one of Australia and New Zealand’s major financial institutions, providing banking and financial services to personal, business, institutional, and government customers. Its services include everyday transaction banking, home and personal lending, savings, payments, commercial finance, wealth solutions, and institutional banking. ANZ operates through branches, digital channels, contact centres, and specialist business teams across Australia and New Zealand, with additional international operations. The bank focuses on helping customers make informed financial decisions, supporting business growth, and contributing to more sustainable communities. Employees typically work in a regulated environment where customer care, risk management, inclusion, integrity, and digital innovation are important. As a large employer, ANZ offers structured training, career development, employee benefits, and opportunities to move between customer-facing, operational, specialist, and corporate roles.
Australia offers opportunities in banking, healthcare, technology, construction, education, hospitality, logistics, engineering, and skilled trades. Its culture is generally informal, multicultural, and focused on work-life balance, outdoor activities, and direct communication. Major cities such as Melbourne, Sydney, Brisbane, Perth, and Adelaide provide the broadest employment options, while regional areas may offer lifestyle advantages and lower competition for selected occupations. Australia has beaches, national parks, diverse food, sports, and strong public services, although housing and transport costs can be high, particularly in major cities. Visa options include employer-sponsored skilled visas, points-tested skilled migration, graduate visas, and working holiday visas, depending on nationality, qualifications, age, occupation, and experience. Applicants should check current requirements through the Department of Home Affairs. Relocating usually requires proof of identity, qualifications, work rights, health insurance, tax registration, and suitable accommodation. Melbourne offers excellent public transport, cultural attractions, and varied neighbourhoods, including Bentleigh.
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