The Banking Consultant supports customers with everyday banking, account services, lending enquiries, digital banking assistance and suitable product solutions. Requirements typically include customer service or retail experience, strong communication skills, attention to detail, financial awareness and the ability to follow banking, privacy and regulatory procedures. Candidates are expected to build trust, understand customer needs, resolve issues efficiently and confidently explain products and services. The role also requires teamwork, accurate administration, responsible sales practices and comfort using digital systems. ANZ may value a customer-first attitude, resilience, willingness to learn and flexibility to work branch hours, including occasional weekends.
ANZ, or Australia and New Zealand Banking Group, is one of Australia’s major financial institutions, serving personal, business, institutional and private banking customers. Founded in 1835, the group operates across Australia, New Zealand and selected international markets. Its services include transaction accounts, home and personal lending, deposits, payments, wealth solutions and commercial finance. ANZ employs a large national workforce across branches, contact centres, technology teams, corporate offices and specialist banking functions. The bank has been investing in digital banking, simplified customer experiences and responsible lending while maintaining a strong focus on risk management, compliance and community relationships. Working at ANZ can provide structured training, internal mobility and exposure to a broad range of financial services. Specific pay, benefits and working arrangements depend on the position, location, experience and applicable employment agreement.
Australia offers opportunities in banking, technology, healthcare, education, construction, professional services, mining, tourism and renewable energy. Major employment centres include Sydney, Melbourne, Brisbane, Perth, Adelaide and Canberra, while regional areas may offer lifestyle advantages and selected migration pathways. Australian workplace culture is generally professional, practical and relatively informal, with emphasis on collaboration, inclusion, safety and work-life balance. Lifestyle choices range from busy cities and coastal living to quieter inland and regional communities. Costs vary considerably, with housing usually highest in Sydney and Melbourne. Overseas applicants normally need a valid visa with work rights, such as an employer-sponsored, skilled, graduate or working-holiday visa; eligibility depends on occupation, qualifications, age and English ability. Before relocating, research visa rules, healthcare, taxation, housing, transport and professional recognition. ANZ roles may require existing Australian work rights and local availability.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...