Data Center IT Operations Technician, Data Center Operations

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

This role supports the daily operation, maintenance and troubleshooting of Amazon data-center IT infrastructure. Typical requirements include practical experience with servers, networking, hardware installation, cabling, operating systems and incident management, along with the ability to follow technical procedures and safety standards. Candidates are expected to work shifts, respond calmly to equipment failures, document work accurately and collaborate with engineers, vendors and operations teams. Physical fitness may be required for lifting equipment and working in a data-center environment. Strong communication skills, attention to detail, a customer-focused attitude and willingness to learn are important. Relevant technical qualifications, experience in a data center or enterprise IT environment, and familiarity with ticketing and monitoring systems are advantageous.

About the employer

Amazon is a global technology and commerce company founded in 1994 and headquartered in Seattle, United States. Its businesses include online retail, logistics, digital entertainment, advertising, consumer devices and Amazon Web Services (AWS), one of the world's leading cloud-computing platforms. In Australia, Amazon operates fulfillment, corporate, technology and data-center activities, supporting customers and businesses across the region. The company is known for large-scale operations, automation, customer focus and a culture built around its Leadership Principles, including ownership, learning, high standards and delivering results. Data-center employees help maintain the secure, reliable infrastructure behind cloud services used by organizations worldwide. Amazon roles can provide structured training, technical career development and opportunities to move into engineering, operations or cloud-focused positions, although the work can be demanding and may involve rotating shifts, strict procedures and performance-focused environments.