The Assistant Store Manager supports the Store Manager in leading daily retail operations at the Optus Port Macquarie store. Requirements typically include retail or telecommunications experience, strong customer-service and sales skills, staff supervision capability, and confidence using digital systems. The successful candidate is expected to help achieve sales and service targets, coach and motivate team members, manage store presentation and stock, resolve customer concerns, and maintain compliance with company procedures. Flexibility to work weekends, public holidays and varied shifts is generally required. A positive attitude, commercial awareness, communication skills and a genuine interest in helping customers select suitable technology and connectivity solutions are important.
Optus is one of Australia’s major telecommunications and entertainment companies and part of the Singtel Group, a leading communications technology group headquartered in Singapore. Optus provides mobile, broadband, fixed-line, satellite, digital entertainment and business communication services to millions of consumer, enterprise and government customers. Its retail stores help customers choose mobile plans, devices, internet services and related products, while providing ongoing account and technical support. The company operates across Australia and employs people in customer service, retail, engineering, technology, sales, corporate and network operations roles. Optus promotes customer-focused service, teamwork, inclusion and innovation. Store-based employees contribute directly to the customer experience and business performance by building relationships, explaining products clearly and delivering reliable support in a fast-changing telecommunications market.
Australia offers opportunities in healthcare, construction, education, hospitality, retail, technology, engineering, logistics, agriculture and telecommunications. Its culture is generally informal, multicultural and outdoors-oriented, with an emphasis on fairness, personal responsibility and work-life balance. Lifestyle varies from coastal living and beaches to regional towns and major cities; Port Macquarie offers a relaxed coastal environment, outdoor activities and a lower cost of living than Sydney, although housing availability can be competitive. Employees usually receive annual leave, public holidays and superannuation, subject to their employment arrangement. People intending to work in Australia need a suitable visa, such as an employer-sponsored, skilled, graduate or working-holiday visa; eligibility depends on nationality, occupation, qualifications and age. Relocating involves arranging housing, tax registration, banking, healthcare access and transport. International applicants should confirm visa rules, salary conditions and employer sponsorship before accepting an offer.
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