The Assistant Store Manager supports the Store Manager in leading daily retail operations at Optus Parkmore. Requirements typically include retail or customer service experience, demonstrated sales performance, strong communication skills, and the ability to coach and motivate a team. The successful candidate is expected to deliver excellent customer experiences, achieve sales and service targets, manage staffing and store standards, handle customer concerns professionally, and follow company policies and workplace safety requirements. Flexibility to work weekends, public holidays, and varied retail hours is generally expected.
Optus is one of Australia's major telecommunications companies and part of the Singtel Group, a leading communications technology group headquartered in Singapore. Optus provides mobile, broadband, entertainment, digital, and business communication services to millions of customers across Australia. Its retail stores help customers choose devices, mobile plans, internet services, and technical solutions while providing ongoing support. The company operates in a competitive, customer-focused industry and invests in digital connectivity, network development, and new technology. Employees commonly work in collaborative environments where sales results, service quality, inclusion, and professional development are valued. As an Optus team member, this role contributes directly to the customer experience and to the performance of the local retail store.
Australia offers opportunities in retail, telecommunications, technology, healthcare, construction, education, hospitality, logistics, and professional services. Melbourne provides a diverse job market, strong public transport, cultural events, sporting activities, cafés, and a generally relaxed but professional lifestyle. Australian workplaces typically value punctuality, clear communication, teamwork, inclusion, and a healthy work-life balance. Living costs can be high, particularly for housing in major cities, so budgeting is important. Skilled workers may qualify for employer-sponsored, skilled, or regional visas, while working holiday options are available to eligible nationalities. Requirements vary by occupation, age, qualifications, English ability, and sponsorship. Before relocating, candidates should check official Department of Home Affairs guidance, confirm employment conditions, arrange health insurance where necessary, and research housing, taxation, banking, and local transport. Australia is geographically large, so travel between cities can be expensive, although domestic flights and regional connections are widely available.
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