The Waiter/Waitress at Café Malacca is responsible for welcoming guests, taking food and beverage orders, serving dishes, explaining menu items, processing payments, and maintaining high standards of cleanliness and service. Candidates should have customer-service experience in a hotel or restaurant, a pleasant and outgoing personality, good communication skills, and the ability to work efficiently under pressure. Knowledge of English is expected; Cantonese and other languages are advantageous. The role requires flexible availability for shifts, weekends, and public holidays, along with a strong team spirit, professional appearance, and attention to detail. Formal hospitality training or relevant experience is preferred, while enthusiasm and a genuine interest in guest satisfaction are essential.
Shangri-La Group is a leading luxury hospitality company founded in Asia and headquartered in Hong Kong. It operates hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Shangri-La is known for warm Asian hospitality, high-quality accommodation, restaurants, wellness facilities, and attentive guest service. Its Hong Kong properties serve business and leisure travellers and offer opportunities across hotel operations, food and beverage, culinary services, housekeeping, sales, and corporate functions. The company generally provides structured training, employee benefits, staff dining, career development, and opportunities for internal mobility, although specific conditions vary by property and contract. Café Malacca reflects the group’s focus on distinctive dining experiences, combining Malaysian and Southeast Asian flavours with professional hotel service.
Hong Kong offers strong opportunities in hotels, restaurants, tourism, retail, finance, technology, and international business. Its culture blends Cantonese traditions with global influences, and English is widely used in professional settings; Cantonese is especially valuable in customer-facing hospitality roles. Life is energetic and convenient, with excellent public transport, diverse food, shopping, hiking trails, beaches, and a dense urban environment. Overseas employees normally need an employment visa sponsored by the hiring company, and applications require a confirmed job offer, suitable qualifications or experience, and proof that the role meets immigration requirements. Bring original documents and allow time for processing before relocating. Housing is expensive, so compare staff accommodation, allowances, commuting time, and benefits carefully. New arrivals should arrange suitable insurance, understand employment terms, and budget for a rental deposit and initial living costs.
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