F&B Banquet Coordinator

Job Description

The F&B Banquet Coordinator supports the planning and delivery of meetings, weddings, conferences and other events. Requirements typically include a diploma or relevant experience in hospitality, food and beverage, events or administration; good spoken and written English; strong organisational skills; and confidence using computers and coordinating with different departments. Knowledge of banquet procedures, guest service and event documentation is advantageous. The successful candidate is expected to prepare function details, coordinate menus and setups, communicate accurately with clients and operational teams, monitor event arrangements, and help ensure smooth service. A professional appearance, attention to detail, flexibility to work shifts, weekends and public holidays, and a guest-focused attitude are essential.

Company Info

Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, operating hotels, resorts and other hospitality businesses across Asia, the Middle East, Europe, North America and Africa. Its properties are known for personalised service, comfortable accommodation, restaurants, wellness facilities and extensive meeting and event spaces. In Malaysia, Shangri-La operates well-established hotels and resorts in destinations such as Kuala Lumpur, Penang and Kota Kinabalu. The company places strong emphasis on genuine hospitality, service quality, teamwork and professional development. Employees may receive benefits such as staff meals, uniforms, training, hotel discounts and opportunities to develop within an international hotel group, although exact benefits vary by property and employment contract.

Destination Guide

Malaysia offers opportunities in hotels, resorts, restaurants, events, tourism, retail and customer service, particularly in Kuala Lumpur, Penang, Langkawi, Sabah and Sarawak. Penang combines historic culture, street food and urban convenience, while Langkawi provides a quieter resort lifestyle with beaches, nature and island activities. Malaysian culture is multicultural, with Malay, Chinese, Indian and indigenous influences; English is commonly used in hospitality, alongside Malay and other local languages. Living costs vary, with resort islands often more expensive for accommodation and transport. Foreign workers normally need an employer-sponsored Employment Pass or other appropriate work authorisation before starting employment; requirements depend on nationality, role and salary. The employer generally handles the application, and relocation should be arranged only after written approval. Candidates should confirm housing, meals, transport, insurance, contract terms and visa support directly with Shangri-La.