Security Supervisor

Job Description

The Security Supervisor supports the protection of guests, colleagues, property and assets at Shangri-La in Hong Kong. Requirements typically include relevant hotel, commercial or law-enforcement security experience, supervisory capability, good communication skills, incident-reporting knowledge and the ability to work shifts, weekends and public holidays. First-aid, fire-safety or security qualifications are advantageous. The successful candidate is expected to monitor access points and surveillance systems, conduct patrols, respond calmly to emergencies, enforce hotel procedures, coordinate with internal departments and assist guests professionally. Strong observation, integrity, leadership, physical fitness and knowledge of local safety regulations are important.

Company Info

Shangri-La is a luxury hospitality group founded in Hong Kong and known for Asian-inspired service, elegant hotels and resorts, and a strong emphasis on genuine care. The group operates properties across Asia, the Middle East, Europe, North America and other international destinations under brands including Shangri-La, Kerry Hotels, JEN and Traders. Its Hong Kong hotels serve business travellers, leisure guests, residents and major events, offering accommodation, restaurants, wellness facilities and conference services. Shangri-La places importance on professional development, teamwork, guest satisfaction and responsible business practices. Employees generally work in a multicultural environment with structured hotel standards and opportunities to build experience in luxury hospitality. Security teams are central to maintaining a safe, welcoming and discreet environment for guests, colleagues and visitors.

Destination Guide

Hong Kong is a compact, energetic city and territory made up of Hong Kong Island, Kowloon and the New Territories, with excellent public transport and easy access to beaches, hiking trails and outlying islands. Hospitality, finance, retail, aviation, technology and professional services provide many employment opportunities, while luxury hotels regularly recruit in operations, security, food and beverage and guest services. The culture blends Cantonese traditions with international influences; Cantonese is widely spoken, and English is common in business and hotels. Life is convenient but fast-paced, with high rents, excellent healthcare and extensive dining and shopping. Overseas applicants generally need an employment visa sponsored by a Hong Kong employer, with qualifications and a confirmed offer required. Employers usually assist with the application. Research housing, shift-work transport, insurance and cost of living before relocating.