Human Resources Executive

Job Description

The Human Resources Executive supports daily HR operations, including recruitment, onboarding, employee records, attendance, payroll coordination, staff relations, training administration and compliance with Malaysian employment requirements. Candidates should typically hold a diploma or degree in Human Resources, Business Administration or a related field, with relevant experience in hospitality preferred. Strong communication, organisation and confidentiality are essential. The role requires a service-oriented, approachable and professional attitude, the ability to work with employees from diverse backgrounds, and confidence using HR systems and Microsoft Office. Flexibility, attention to detail and the ability to manage multiple priorities in a busy hotel environment are expected.

Company Info

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong and known for its Asian-inspired approach to service. The company operates hotels, resorts and related hospitality businesses across Asia, the Middle East, Europe, North America and other international markets. Shangri-La properties are recognised for warm guest service, comfortable accommodation, restaurants, wellness facilities and destination experiences. In Malaysia, the group has operated prominent city hotels and resort properties, employing teams across guest services, food and beverage, culinary operations, housekeeping, engineering, finance and corporate support. The company places strong emphasis on service standards, employee development, cultural awareness and creating memorable guest experiences. An HR Executive supports this culture by helping recruit, develop and retain colleagues while maintaining fair, efficient and compliant people practices.

Destination Guide

Malaysia offers opportunities in hotels, resorts, restaurants, tourism, retail, education, technology and shared services, with Kuala Lumpur, Penang, Langkawi, Sabah and Sarawak being important employment centres. Although Malaysia is a country rather than one island, destinations such as Langkawi, Penang and parts of Borneo provide distinctive island and coastal lifestyles. Local culture is multicultural, shaped by Malay, Chinese, Indian and Indigenous communities, with diverse food, festivals and languages. Life can range from urban and fast-paced to relaxed and nature-focused, and living costs vary considerably by location. Foreign employees generally need an employment pass sponsored by their employer before starting work; requirements depend on nationality, role and salary. Candidates should confirm visa, medical, tax and relocation arrangements directly with Shangri-La and Malaysian authorities.