The Housekeeping Supervisor oversees daily room and public-area cleaning, assigns duties, checks cleanliness standards, manages supplies, and responds to guest requests. Candidates should have previous hotel housekeeping experience, supervisory ability, good communication skills, attention to detail, and knowledge of hygiene and safety procedures. Experience in an international or luxury hotel is advantageous. The successful candidate is expected to lead by example, maintain Shangri-La service standards, coordinate effectively with Front Office and Engineering, train team members, and work flexible shifts, including weekends and public holidays. Physical stamina, reliability, and a professional, guest-focused attitude are essential.
Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts, and related properties across Asia, the Middle East, Europe, North America, and other destinations. The company is known for warm Asian hospitality, high-quality accommodation, restaurants, wellness facilities, and personalised guest service. Shangri-La properties typically provide structured training, international workplace exposure, and opportunities for career progression across hotel departments. In Malaysia, the group operates prominent city and resort properties serving business travellers, leisure guests, families, and events. Employees are generally expected to demonstrate professionalism, cultural awareness, teamwork, and a strong commitment to cleanliness and service excellence. Benefits vary by property and may include meals, uniforms, medical coverage, service charge, staff accommodation, and discounted stays.
Malaysia offers hospitality opportunities in Kuala Lumpur, Penang, Langkawi, Sabah, Sarawak, and resort islands such as Redang and Tioman. Housekeeping professionals can find work in hotels, beach resorts, serviced apartments, and tourism facilities, with stronger seasonal demand in popular destinations. Malaysian culture is diverse, combining Malay, Chinese, Indian, indigenous, and international influences, with friendly communities and excellent food. Lifestyle costs vary: Kuala Lumpur is more urban and expensive, while island destinations are quieter but may have fewer services. Foreign employees normally need an approved employment pass sponsored by the employer before starting work; requirements depend on nationality, salary, and position. Employers usually manage much of the application process. Relocation planning should include accommodation, transport, health insurance, banking, and local work permits. Island living offers beaches and outdoor activities, but ferry or flight access and limited shopping should be considered.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...