The Business Development Manager is expected to identify new business opportunities, build relationships with corporate and leisure clients, develop sales strategies, and achieve revenue targets for Shangri-La. Requirements typically include several years of business development, hotel sales, or hospitality experience; strong communication, negotiation, presentation, and networking skills; commercial awareness; and confidence using CRM and reporting systems. The successful candidate should be self-motivated, well organised, target driven, and capable of working with hotel operations and regional sales teams. Knowledge of the Australian market, local corporate accounts, tourism, and the luxury hospitality sector is advantageous. Flexibility to attend client meetings, networking events, and occasional travel may also be required.
Shangri-La Group is a leading luxury hospitality company headquartered in Hong Kong, with hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and Australia. The group is known for its service-focused approach, upscale accommodation, restaurants, meeting facilities, and leisure experiences. Shangri-La properties generally emphasise personalised guest care, cultural awareness, employee development, and high operational standards. In Australia, the brand has an established presence in the premium hotel market and serves business travellers, leisure guests, groups, and events. A Business Development Manager typically supports the commercial performance of the property by expanding client relationships, generating room and event business, strengthening partnerships, and representing the hotel within the local market. Specific duties, benefits, and reporting lines can vary by property and employment contract.
Australia is a large island continent with opportunities in hospitality, tourism, events, retail, healthcare, technology, construction, and professional services. Major cities such as Sydney, Melbourne, Brisbane, Perth, and Adelaide offer the broadest employment markets, although regional resorts and coastal destinations also recruit internationally. Australian workplace culture is generally practical, direct, collaborative, and respectful of work-life balance. Lifestyle highlights include beaches, national parks, outdoor sports, multicultural dining, and vibrant arts scenes, but housing and transport costs can be high in major cities. Visa options may include employer-sponsored visas, skilled migration, or working holiday arrangements, depending on nationality, qualifications, age, and occupation. Candidates should confirm requirements with the Australian Department of Home Affairs. Relocating usually involves securing a valid visa, arranging accommodation, obtaining tax and banking documentation, and checking health insurance and employment conditions.
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