The Food & Beverage Hostess welcomes guests, manages restaurant seating, handles reservations, coordinates table allocation and supports smooth front-of-house operations. Requirements typically include previous experience in hotel or restaurant service, a polished and friendly manner, good English communication skills, professional grooming and the ability to remain composed during busy periods. Knowledge of reservation systems and additional languages may be advantageous. The successful candidate is expected to deliver warm, attentive service, understand guest preferences, coordinate effectively with servers and kitchen staff, and uphold Shangri-La’s service standards. Flexibility to work shifts, weekends and public holidays is normally required.
Shangri-La Group is a major luxury hospitality company headquartered in Hong Kong, operating hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other destinations. Its portfolio includes the Shangri-La, Shangri-La Resorts, Kerry Hotels, JEN by Shangri-La and Traders brands. Shangri-La is known for refined service, strong attention to guest relationships and the welcoming spirit associated with Asian hospitality. Shangri-La Singapore is a prominent luxury hotel set amid landscaped gardens near Orchard Road, offering accommodation, restaurants, meeting facilities, leisure amenities and event services. Employees typically work in a multicultural environment with structured operating standards, training opportunities and opportunities to build careers across hospitality departments and international properties.
Singapore is a compact, highly developed island city-state with strong opportunities in hotels, restaurants, tourism, aviation, finance, technology, healthcare and education. The culture is multicultural, with Chinese, Malay, Indian and international influences; English is widely used at work. Lifestyle is safe, efficient and convenient, with excellent public transport, modern shopping areas, diverse food and abundant parks, although rent and daily expenses can be high. Hospitality roles commonly involve rotating shifts, weekends and public holidays. Foreign employees generally need employer-sponsored authorization, such as an Employment Pass, S Pass or Work Permit, depending on qualifications, salary and sector rules; approval is handled through Singapore’s Ministry of Manpower. Relocating workers should secure a written offer, confirm accommodation and benefits, budget for deposits, and check medical, tax and employment requirements before arrival.
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