The Assistant Executive Housekeeper supports the Executive Housekeeper in managing daily housekeeping operations, room inspections, public-area cleanliness, linen and supplies, schedules, budgets, and team performance. Candidates should have relevant hotel housekeeping experience, preferably in an upscale or luxury property, with strong knowledge of cleaning standards, hygiene, inventory control, and health and safety procedures. Good leadership, communication, organization, and problem-solving skills are expected. The successful candidate should be guest-focused, detail-oriented, willing to work shifts, weekends, and public holidays, and able to train and motivate colleagues while maintaining Shangri-La service standards.
Shangri-La is a leading luxury hospitality group founded in Hong Kong, operating hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international markets. The group is known for warm Asian hospitality, high service standards, and thoughtfully designed properties in city and resort destinations. Shangri-La hotels typically provide extensive guest facilities, including restaurants, spas, pools, event spaces, and recreation services. The company places strong emphasis on guest satisfaction, employee development, teamwork, cultural respect, and operational excellence. In Malaysia, Shangri-La properties include well-known city and resort hotels, offering opportunities across housekeeping, food and beverage, engineering, front office, finance, and management. Employees may benefit from structured training, internal career mobility, staff meals or accommodation at selected properties, and exposure to an international luxury-hotel environment.
Malaysia offers hotel and resort opportunities in Kuala Lumpur, Penang, Langkawi, Sabah, Sarawak, and coastal destinations such as Kota Kinabalu and Port Dickson. Island resorts commonly recruit housekeeping, food and beverage, front office, engineering, spa, and guest-relations staff. The culture is multicultural, with Malay, Chinese, Indian, and indigenous influences; English is widely used in tourism, while Malay is the national language. Lifestyle ranges from busy urban living to relaxed beach communities, with generally affordable food and transport outside central Kuala Lumpur. Foreign employees normally need an employer-sponsored Employment Pass, and the company must support the application before work begins. Candidates should confirm accommodation, transport, medical coverage, probation terms, and relocation costs. Malaysia is warm and humid year-round, with heavier monsoon periods varying by coast.
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