The Director of Business Development, RSR & GSH is responsible for developing commercial strategies, expanding market reach and generating business for Shangri-La properties in Malaysia. Requirements typically include a degree in business, hospitality, marketing or a related field, substantial experience in hotel sales or business development, strong knowledge of the Malaysian and regional markets, and a proven record of achieving revenue targets. The successful candidate is expected to build relationships with corporate clients, travel partners and stakeholders, identify new opportunities, lead sales initiatives, analyse market trends and collaborate with hotel teams. Excellent communication, negotiation, leadership and presentation skills are essential, together with commercial awareness and the ability to travel as required.
Shangri-La is a luxury hospitality group founded in Hong Kong and recognised internationally for its hotels, resorts and residences across Asia, the Middle East, Europe, North America and other destinations. The group operates under brands including Shangri-La, Traders, JEN and Kerry Hotels, with a focus on warm Asian hospitality, personalised service and high-quality guest experiences. In Malaysia, Shangri-La has established properties in destinations such as Kuala Lumpur, Penang and Kota Kinabalu. Its operations cover accommodation, restaurants, meetings and events, wellness and leisure services. The company employs people across hotel operations, commercial functions, culinary services, engineering and corporate support. A senior business development role would typically work with property and regional leadership to strengthen partnerships, increase demand, support revenue growth and position the group's hotels effectively within domestic and international markets.
Malaysia offers hospitality and commercial opportunities in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and other resort destinations. Roles are available in hotels, tourism, food and beverage, events, sales, aviation and travel services. The culture is multicultural, with Malay, Chinese, Indian and indigenous influences, and English is widely used in business and tourism. Lifestyle options range from busy urban living to relaxed coastal and island communities; costs are generally moderate, though Kuala Lumpur and popular resort areas can be more expensive. Foreign nationals normally need an employer-sponsored Employment Pass, with the employer handling approval and immigration procedures. Candidates should confirm eligibility, salary thresholds and documentation with the company and Malaysian authorities before relocating. Malaysia has tropical weather, good regional air connections and diverse food, beaches, nature and cultural attractions.
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