The Service Leader-Procurement is responsible for managing purchasing activities, supplier relationships, sourcing, price negotiations, purchase orders and delivery coordination for the hotel or resort. Candidates typically need a diploma or degree in procurement, supply chain, business, hospitality or a related field, together with relevant purchasing experience, preferably in hotels or resorts. Strong negotiation, communication, organisation and analytical skills are expected, along with knowledge of suppliers, product quality, inventory controls and procurement systems. The successful candidate should be commercially minded, ethical, service-focused and able to work collaboratively with finance, kitchens, housekeeping and other operational departments.
Shangri-La is a major luxury hospitality group founded in Asia and recognised for its hotels, resorts and serviced residences across the world. The group operates properties in destinations throughout Asia, the Middle East, Europe, North America and other international markets. Shangri-La is known for warm Asian hospitality, personalised guest service, high accommodation standards and extensive dining, wellness and meeting facilities. Its Malaysian properties include established city hotels and resort destinations, supported by teams in operations, culinary services, finance, engineering, sales and procurement. Employees generally work in a multicultural environment with structured hotel procedures and opportunities to develop within an international hospitality organisation. Procurement roles support the quality and efficiency of daily operations by ensuring reliable supplies, competitive pricing and responsible supplier management.
Malaysia is a multicultural country rather than a single island, offering job opportunities in Kuala Lumpur, Penang, Langkawi, Sabah and Sarawak, especially in hospitality, tourism, food and beverage, retail, technology and business services. Island and resort locations such as Langkawi provide a relaxed lifestyle, tropical beaches, outdoor activities and strong tourism communities, while larger cities offer better transport, healthcare, shopping and professional networks. Malay, English and Chinese languages are widely used, and local culture combines Malay, Chinese, Indian and indigenous traditions. International employees normally need an employer-sponsored work pass, with approval handled through Malaysian immigration and related authorities. Before relocating, confirm the employment contract, accommodation, medical coverage, tax arrangements and pass eligibility. Costs vary considerably, with resort areas sometimes offering staff housing or meals.
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