The F&B Sales Manager is responsible for driving revenue across the hotel’s restaurants, bars, banquets and catering services. Requirements typically include a diploma or degree in hospitality, business or marketing, several years of hotel or restaurant sales experience, strong knowledge of the Malaysian market, and excellent communication and negotiation skills. The successful candidate is expected to develop corporate and group accounts, identify new business opportunities, maintain relationships with clients, prepare proposals and contracts, coordinate with operations, achieve sales targets, and represent Shangri-La professionally. Flexibility, commercial awareness, customer focus and the ability to work evenings, weekends and during events are important.
Shangri-La is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The group is recognised for personalised service, comfortable facilities and the Shangri-La hospitality philosophy. Its Malaysian properties serve leisure travellers, business guests, conferences, weddings and local dining customers. Depending on the property, employees may work across restaurants, bars, banquets, accommodation, wellness and events. Shangri-La generally offers a structured international working environment, opportunities for training and career development, and exposure to diverse guests and corporate clients. An F&B Sales Manager would typically collaborate closely with culinary, banquet, marketing, revenue and front-office teams to grow outlet and event revenue while maintaining the company’s service standards.
Malaysia offers opportunities in hotels, resorts, restaurants, events, tourism, retail and corporate services, especially in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and coastal resort areas. Island life in Langkawi, Penang or parts of Sabah combines beaches, outdoor activities and a relaxed pace, while cities provide stronger transport, healthcare and career networks. Malaysian culture is multicultural, with Malay, Chinese, Indian and Indigenous influences reflected in food, festivals, languages and daily life. Living costs vary considerably, with resort islands often costing more for housing and imported goods. Foreign employees normally need an employment pass sponsored by the hiring company; approval is subject to immigration and labour requirements, and working before approval is not permitted. Candidates should confirm salary, accommodation, insurance, tax, transport and relocation support before accepting an offer.
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