Human Resources Assistant

Job Description

The Human Resources Assistant supports daily HR administration, including maintaining employee records, preparing reports, coordinating recruitment and interviews, assisting with onboarding, managing attendance and leave documentation, and responding to employee enquiries. Candidates typically need a diploma or degree in Human Resources, Business Administration, or a related discipline, along with strong organisational and communication skills. Previous hotel or hospitality experience is advantageous. The role requires confidentiality, accuracy, a service-oriented attitude, proficiency in Microsoft Office, and the ability to manage multiple tasks in a fast-paced environment. Fluency in English and Cantonese is commonly expected in Hong Kong, while Mandarin is an advantage. The successful candidate should be approachable, dependable, detail-focused, and comfortable working with employees at all levels.

Company Info

Shangri-La Group is a leading luxury hospitality company headquartered in Hong Kong. Established in 1971, it operates hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international markets under brands including Shangri-La, Kerry Hotels, JEN, and Traders. The group is recognised for personalised service, Asian-inspired hospitality, and strong attention to guest wellbeing. Its Hong Kong properties serve business and leisure travellers and provide a wide range of accommodation, dining, events, and wellness services. Employees typically work in a multicultural environment with structured service standards, training opportunities, and career mobility across the group. Human Resources teams support recruitment, employee relations, learning, payroll coordination, benefits administration, and workplace culture.

Destination Guide

Hong Kong is a compact international city made up of Hong Kong Island, Kowloon, the New Territories, and numerous outlying islands. Hospitality, finance, retail, aviation, technology, healthcare, and professional services offer substantial employment opportunities. The culture blends Cantonese traditions with global influences, and daily life is fast-paced, highly connected, and convenient. Residents enjoy excellent public transport, diverse food, shopping, hiking, beaches, and vibrant arts and nightlife. Housing can be expensive, particularly near central business districts, so many newcomers consider areas such as Kowloon, the New Territories, or Lantau. Foreign employees generally need an employer-sponsored employment visa under Hong Kong’s General Employment Policy, while eligible professionals may use other immigration schemes. Employers often assist with visa documentation, but candidates should confirm sponsorship, medical cover, taxes, and relocation benefits before accepting an offer.