Security Supervisor

Job Description

The Security Supervisor is responsible for protecting guests, colleagues, property and hotel assets while maintaining a safe and welcoming environment. Requirements typically include several years of hotel, security or law-enforcement experience, supervisory skills, good communication, and knowledge of emergency procedures, access control, incident reporting and local regulations. First-aid, fire-safety or security certifications are advantageous. The candidate is expected to supervise daily patrols and security operations, respond calmly to incidents, investigate and document irregularities, coordinate with police or emergency services when required, and train team members. Flexibility for shifts, weekends and public holidays is essential. Strong integrity, alertness, professionalism and customer-service awareness are expected.

Company Info

Shangri-La Group is a leading luxury hospitality company headquartered in Hong Kong, with hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other international markets. Founded in 1971, the group is known for its Shangri-La, Kerry Hotels, JEN by Shangri-La and Traders brands. Its properties focus on warm Asian hospitality, high service standards, refined accommodation, dining, wellness and memorable guest experiences. Shangri-La hotels employ colleagues across hotel operations, food and beverage, engineering, security, finance, sales and guest services. The group generally promotes professional development, cultural awareness, teamwork and service excellence. A Security Supervisor working for Shangri-La would support the hotel’s operational safety, guest confidence, colleague welfare, emergency readiness and protection of company assets while upholding the organisation’s standards for discretion and hospitality.

Destination Guide

Hong Kong is a fast-paced international city and a major gateway to opportunities in hospitality, finance, technology, retail, aviation and professional services. Hotel jobs are concentrated around Hong Kong Island, Kowloon, the airport and resort areas, with strong demand for experienced supervisors and multilingual staff. The culture blends Cantonese traditions, international influences, excellent food and festivals with a highly efficient urban lifestyle. Rent can be expensive, but public transport is extensive and reliable; many residents live in compact apartments or commute from the New Territories. Employment generally requires an employer-sponsored Hong Kong employment visa, with qualifications, relevant experience, a confirmed offer and proof that the role cannot easily be filled locally. Applicants should check current Immigration Department rules. Bring original credentials, budget carefully for deposits and explore neighbourhoods before relocating. Hong Kong also offers beaches, hiking trails, islands and countryside escapes.