The Human Resources Executive supports daily HR operations, including recruitment, onboarding, employee records, attendance, leave administration, staff engagement and compliance with Malaysian employment regulations. Candidates typically need a diploma or degree in Human Resources, Business Administration or a related field, along with relevant hotel or hospitality experience. Strong communication, organisation and interpersonal skills are essential, as the role involves working with employees and department managers at all levels. The successful candidate is expected to be discreet, service-oriented, approachable and able to handle confidential information professionally. Familiarity with HR systems, Malaysian labour practices and spoken and written English is valuable; knowledge of Malay or other local languages may be advantageous.
Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, with hotels, resorts and other hospitality businesses across Asia, the Middle East, Europe, North America and Australia. Its portfolio includes the Shangri-La, Kerry Hotels, JEN by Shangri-La and Traders brands. Shangri-La properties are known for personalised service, strong guest relationships and locally inspired experiences. In Malaysia, the group operates established hotels and resorts in destinations including Kuala Lumpur, Penang, Kota Kinabalu and Langkawi. The company employs people across hotel operations, food and beverage, culinary services, finance, sales, engineering and human resources. Working for Shangri-La generally offers exposure to international hospitality standards, structured training and opportunities to develop within a global hotel network.
Malaysia offers varied hospitality opportunities in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, Johor and coastal resort areas. Roles are available in hotels, restaurants, resorts, wellness, events and tourism services, with stronger seasonal demand in island destinations. Malaysian culture is multicultural, combining Malay, Chinese, Indian and indigenous traditions, and English is widely used in hotels. Lifestyle costs are generally moderate, although resort islands can be more expensive and less connected than major cities. Malaysia is not one island but includes many islands, such as Langkawi, Penang and Tioman. Foreign workers normally require an employer-sponsored employment pass or appropriate work permit before starting work; requirements depend on nationality, role and salary. Employers often assist with documentation, accommodation and relocation, but candidates should confirm visa terms, medical checks and contract conditions before moving.
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