Hygiene Manager

Job Description

The Hygiene Manager is responsible for maintaining high standards of food hygiene, sanitation and workplace safety across the hotel. Requirements typically include a diploma or degree in food science, hospitality, environmental health or a related field, together with HACCP, food-safety and preferably ISO certification. Previous experience in hotel hygiene, quality assurance or restaurant operations is expected. The successful candidate should be familiar with Malaysian food-safety regulations, inspection procedures, risk assessments, staff training and internal audits. Shangri-La expects a detail-oriented, confident and organised professional who can work with culinary, stewarding and operational teams, investigate incidents, maintain accurate records and promote a strong hygiene culture.

Company Info

Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The group is recognised for personalised Asian hospitality, high service standards and attractive city and resort properties. In Malaysia, Shangri-La operates well-known hotels and resorts, including properties in Kuala Lumpur, Penang, Kota Kinabalu and Rasa Sayang. Its operations cover accommodation, restaurants, banquets, wellness, meetings and leisure activities. Employees generally work in multicultural teams and are expected to demonstrate professionalism, warmth, attention to detail and commitment to guest satisfaction. Benefits may include staff meals, uniform, training, medical coverage, service benefits and discounted stays, although packages vary by property and contract.

Destination Guide

Malaysia offers varied opportunities in hotels, resorts, restaurants, tourism, retail, education, technology and healthcare. Island destinations such as Langkawi, Penang, Redang, Perhentian, Tioman and Borneo’s coastal areas provide hospitality work, especially during busy travel seasons. Malaysian culture combines Malay, Chinese, Indian and indigenous traditions, with festivals, religious diversity and excellent food. Lifestyle costs are moderate outside Kuala Lumpur; island living is relaxed but transport, healthcare and shopping can be more limited. Foreign employees normally need an approved employment pass sponsored by the employer before starting work. Requirements depend on nationality, salary, qualifications and role, and working without authorisation is not permitted. Relocating staff should confirm accommodation, flights, insurance, tax obligations and contract benefits. English is widely used in tourism, while Malay is the national language. Humid weather, monsoon seasons and occasional ferry or flight disruptions should be considered when choosing an island posting.