The Service Associate – Human Resources supports daily HR operations, including employee records, recruitment administration, onboarding, attendance tracking, staff communication and general office coordination. Candidates should typically have a diploma or certificate in Human Resources, Business Administration or a related field, although relevant hospitality experience may also be considered. Good communication, organization, confidentiality and computer skills are essential. Experience in a hotel or service environment is an advantage. The successful candidate is expected to be approachable, reliable, detail-oriented and able to work professionally with employees from different backgrounds while following company policies and Malaysian employment regulations.
Shangri-La is a globally recognized luxury hospitality group founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. Its properties are known for personalized service, comfortable accommodation, dining, wellness facilities and strong guest-focused standards. In Malaysia, Shangri-La operates established city and resort properties, providing employment opportunities in hotel operations, food and beverage, housekeeping, administration and corporate support. The group places importance on service excellence, employee development, teamwork and cultural awareness. A Service Associate in Human Resources would normally support the hotel’s colleagues and HR department while gaining practical experience in a structured international hospitality environment.
Malaysia offers varied opportunities in hotels, resorts, restaurants, tourism, retail, technology and business services. Popular island and coastal destinations such as Langkawi, Penang, Sabah and Sarawak provide resort-based work, while Kuala Lumpur and major cities offer broader professional opportunities. The culture is multicultural, with Malay, Chinese, Indian and Indigenous influences, and English is widely used in hospitality workplaces. Lifestyle costs are generally moderate, though accommodation and transport vary by location. Malaysia has tropical weather, diverse food, beaches and outdoor activities. Foreign workers normally need an employer-sponsored employment pass or work permit, and should secure approval before starting work. Employers often assist with immigration procedures, accommodation and relocation guidance. Candidates should verify contract terms, benefits, medical coverage and permit conditions before moving.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...