The Business Development Manager is expected to grow hotel revenue by identifying new corporate, group, conference, event and leisure business opportunities. Requirements typically include relevant hospitality, hotel sales or business development experience, strong knowledge of the Australian market, excellent communication and negotiation skills, and the ability to build long-term client relationships. The successful candidate should be commercially minded, target-driven and confident presenting proposals to clients. Responsibilities may include managing key accounts, conducting sales calls and site inspections, preparing reports, supporting revenue goals and representing Shangri-La professionally. Flexibility, teamwork, strong organisation and familiarity with CRM and sales systems are also expected.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, with hotels and resorts across Asia, the Middle East, Europe, North America and Australia. The company is recognised for personalised service, high-quality accommodation, restaurants, wellness facilities and conference services. Shangri-La’s Australian operations serve both domestic and international travellers and typically focus on premium guest experiences, strong service standards and commercially successful hotel operations. Employees work in a multicultural environment where collaboration, attention to detail and genuine hospitality are valued. Depending on the property, roles may involve corporate travel, events, leisure tourism and luxury group business. Shangri-La generally offers opportunities for professional development within the hotel and across its international network, making it attractive to candidates seeking a long-term career in hospitality sales and management.
Australia is a large island continent with strong employment opportunities in hospitality, tourism, events, sales and business development, particularly in Sydney, Melbourne, Brisbane, Perth, the Gold Coast and major resort destinations. The culture is generally informal, multicultural and outdoor-oriented, with a strong emphasis on work-life balance. Lifestyle costs vary considerably; Sydney and Melbourne are expensive, while regional areas may offer lower housing costs. Most overseas workers need an appropriate visa, such as an employer-sponsored visa, skilled visa or working holiday visa, depending on nationality, age, occupation and eligibility. A job offer does not automatically guarantee sponsorship, so candidates should confirm arrangements with the employer and check official Department of Home Affairs requirements. Relocation planning should include accommodation, health insurance, tax registration, banking and transport. Australia’s distances are substantial, so choosing housing near the workplace is important.
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