Food & Beverage Hostess

Job Description

The Food & Beverage Hostess welcomes guests, manages restaurant seating, handles reservations, coordinates table assignments and supports smooth dining operations at Shangri-La Singapore. Candidates should have strong communication and interpersonal skills, a polished and friendly manner, good organisation and the ability to remain calm during busy periods. Previous experience in a hotel, restaurant or guest-service environment is generally preferred. The role requires professional grooming, attention to detail, teamwork and flexibility to work shifts, weekends and public holidays. Candidates are expected to provide warm, efficient service, understand guest preferences, maintain accurate reservation records and represent the hotel’s luxury service standards.

Company Info

Shangri-La Singapore is a luxury hotel located near Orchard Road, operated by Shangri-La Group, an international hospitality company founded in Asia. The hotel is known for elegant accommodation, extensive dining facilities, landscaped grounds, meeting and event spaces and personalised service. Its operations include restaurants, bars, banqueting, guest services, housekeeping, wellness and other hotel departments. Employees work in a multicultural environment serving leisure travellers, business guests, families and events. Shangri-La places emphasis on hospitality, service quality, professional development and creating memorable guest experiences. Benefits and employment terms vary by position and may include service charge, staff meals, medical coverage, training and employee accommodation or transport arrangements where applicable. Candidates should confirm the exact package, working hours and benefits directly with the recruitment team.

Destination Guide

Singapore is a modern city-state and island destination with strong opportunities in hotels, restaurants, tourism, aviation, retail, finance, technology and healthcare. Hospitality jobs are commonly available in luxury hotels and international restaurant groups, although competition can be strong. The culture is multicultural, organised and generally English-speaking, with Chinese, Malay, Indian and international influences. The lifestyle is safe, convenient and highly connected, offering excellent public transport, diverse food, shopping, parks and waterfront areas. Housing can be expensive, especially near the city centre, so many workers share apartments or live farther from central districts. Foreign employees usually need an employer-sponsored work pass, such as an Employment Pass, S Pass or Work Permit, depending on qualifications, salary and occupation. Employers normally handle the application. Candidates should secure a written offer and approved pass before relocating, and budget for rent, deposits, transport and daily expenses.