Assistant Executive Housekeeper

Job Description

The Assistant Executive Housekeeper supports the Executive Housekeeper in managing daily housekeeping operations, room cleanliness, public areas, laundry coordination, supplies, inspections and team scheduling. Candidates are generally expected to have supervisory experience in hotel housekeeping, preferably in an upscale or international property. Strong knowledge of cleaning standards, hygiene, guest service and operating procedures is important. The role requires leadership, organisation, attention to detail and the ability to train and motivate colleagues. Good communication skills in English are usually required, while knowledge of local languages and hotel systems is advantageous. The successful candidate should be flexible, physically capable of working on their feet, comfortable with shift work and committed to maintaining Shangri-La's service standards.

Company Info

Shangri-La is a Hong Kong-founded luxury hospitality group operating hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other international markets. The group is known for its emphasis on warm Asian hospitality, personalised guest service and high operating standards. Its Malaysian properties serve business and leisure travellers and typically include guest rooms, restaurants, meeting facilities, wellness services and extensive housekeeping operations. Shangri-La places importance on colleague development, service culture, teamwork and consistent attention to detail. Depending on the property and position, employees may receive benefits such as staff meals, uniform, training, medical coverage, accommodation or transport support, and preferential rates at participating hotels. Exact benefits, salary and employment conditions vary by property and should be confirmed directly with the recruitment team.

Destination Guide

Malaysia offers hospitality opportunities in Kuala Lumpur, Penang, Langkawi, Sabah and Sarawak, with resorts and city hotels regularly recruiting experienced housekeeping, food and beverage, engineering and front-office staff. Langkawi, Penang and parts of Sabah provide an island or coastal lifestyle, with beaches, outdoor activities and a generally relaxed pace, while Kuala Lumpur offers broader career options and urban conveniences. Malaysian culture is diverse, combining Malay, Chinese, Indian and Indigenous traditions, with English commonly used in hotels. Living costs vary, but accommodation near resorts can be limited and seasonal. Foreign employees normally need an employer-sponsored Employment Pass or relevant work authorisation; the employer usually manages the application. Candidates should confirm visa eligibility, contract terms, accommodation, healthcare and relocation costs before accepting an offer. Local weather is tropical, hot and humid, with monsoon patterns varying by region.