Service Associate - Finance Risk Control

Job Description

The Service Associate – Finance Risk Control supports daily financial controls, audit checks, documentation, reconciliations, transaction reviews and compliance procedures within the hotel. Typical requirements include a diploma or degree in accounting, finance, business administration or a related field, along with good numerical ability and basic knowledge of accounting systems and Microsoft Office. Previous hotel finance, auditing or administrative experience is useful, although suitable entry-level candidates may be considered. The candidate is expected to be accurate, discreet and organised, with strong attention to detail. The role also requires effective communication, teamwork, integrity and the ability to meet deadlines while handling confidential financial information in a busy hospitality environment.

Company Info

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong and recognised for its service-focused hotels, resorts and residences across Asia, the Middle East, Europe and other international markets. Its Malaysian properties include luxury city hotels and resort destinations, offering accommodation, restaurants, meetings, wellness facilities and guest experiences. Shangri-La places strong emphasis on warm Asian hospitality, professional standards, colleague development and responsible business practices. Finance risk-control roles support the accuracy, security and compliance of hotel operations by monitoring transactions, maintaining records and helping departments follow internal procedures. Employees typically work in a multicultural environment where attention to detail, discretion, service awareness and collaboration are highly valued. Career opportunities may extend across hotel finance, audit, accounting, revenue and wider commercial operations.

Destination Guide

Malaysia offers varied opportunities in hospitality, finance, technology, education, healthcare, manufacturing and tourism. Major employment centres include Kuala Lumpur, Penang, Johor Bahru, Kota Kinabalu and resort islands such as Langkawi, Tioman and Redang. The culture is multicultural, shaped by Malay, Chinese, Indian and indigenous communities, with Bahasa Malaysia as the official language and English widely used in business and hotels. Lifestyle ranges from busy city living to relaxed coastal communities, with generally affordable food, strong public transport in major cities and warm tropical weather year-round. Foreign workers normally need an employment pass or other employer-sponsored permit, and should not begin work before approval. Relocation costs, housing, medical insurance and tax registration should be confirmed with the employer. Malaysia is welcoming, but island locations can have fewer services and seasonal job patterns than the mainland.