Food & Beverage Administrator

Job Description

The Food & Beverage Administrator supports the hotel’s food and beverage operations through administrative coordination, record keeping, reporting, scheduling, filing, purchasing follow-up and communication with restaurant, bar, banquet and kitchen teams. Candidates should ideally have previous hospitality or office administration experience, good computer skills, attention to detail and strong written and spoken English. Familiarity with Microsoft Office, hotel systems, invoices and departmental documentation is useful. The role requires organisation, confidentiality, accuracy and the ability to manage several priorities in a busy hotel environment. A positive attitude, professional appearance, teamwork and willingness to support operational staff are expected. Experience with Shangri-La or other international hotel standards would be an advantage.

Company Info

Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. Its properties are known for personalised service, comfortable accommodation, extensive dining facilities and strong attention to guest satisfaction. In Malaysia, Shangri-La operates several recognised properties, including city hotels and resort destinations, supported by a large workforce across rooms, food and beverage, events, wellness and administration. The company promotes its service culture through training, career development and international hospitality standards. Employees generally work in a structured, guest-focused environment where teamwork, professionalism and cultural awareness are important. Benefits and salary may vary according to the property, job level, experience and employment contract.

Destination Guide

Malaysia offers opportunities in hotels, resorts, restaurants, tourism, retail, technology and business services, especially in Kuala Lumpur, Penang, Langkawi, Sabah and Sarawak. Island destinations such as Langkawi, Penang, Redang and Tioman provide a relaxed lifestyle, beaches, water activities and strong demand during holiday seasons, although salaries and public transport may be more limited than in major cities. Malaysian culture is diverse, combining Malay, Chinese, Indian and indigenous traditions, with English commonly used in tourism workplaces. International employees normally need an employment pass or another approved work permit arranged through the employer before starting work. Relocating staff should confirm sponsorship, accommodation, medical coverage, tax obligations and contract benefits. Costs vary considerably: island living may be moderate, while central Kuala Lumpur and popular resort areas can be more expensive. Tropical weather, monsoon seasons and local customs should be considered when planning a move.