The Director of Business Development, RSR & GSH is expected to lead commercial growth, market development and strategic partnerships for Shangri-La properties or related business units in Malaysia. Requirements typically include a degree in hospitality, business, marketing or a related field, substantial hotel sales or business-development experience, and a strong record of achieving revenue targets. The successful candidate should understand luxury hospitality, corporate and leisure markets, distribution channels and customer relationship management. Strong leadership, negotiation, presentation and communication skills are essential, together with the ability to work across departments, develop sales strategies, manage key accounts and identify new revenue opportunities. Fluency in English is normally required; knowledge of Malay or other Asian languages is advantageous.
Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The group is recognised for its personalised service, Asian-inspired hospitality and established Shangri-La brand, alongside related hotel and lifestyle businesses. Its properties typically serve luxury leisure travellers, corporate guests, groups and long-stay residents. In Malaysia, Shangri-La has operated prominent urban hotels and resort properties, including locations in Kuala Lumpur, Penang and Sabah. The company places strong emphasis on guest satisfaction, commercial performance, employee development and responsible business practices. A director-level business-development role would usually work closely with sales, marketing, revenue management, operations and regional leadership teams to strengthen market presence and deliver sustainable revenue growth.
Malaysia offers varied opportunities in hospitality, tourism, sales, finance, technology and education. Island and coastal destinations such as Langkawi, Penang, Tioman, Redang and parts of Sabah provide resort, marine-tourism and food-and-beverage jobs, while Kuala Lumpur is the main commercial centre. Malaysian culture is multicultural, combining Malay, Chinese, Indian and indigenous traditions, with English widely used in business and tourism. Lifestyle costs are generally moderate, though popular resort islands can be seasonal and more expensive. Langkawi offers a relaxed beach lifestyle, Penang combines heritage, food and urban convenience, and Sabah provides nature, diving and outdoor activities. Foreign professionals normally require an employer-sponsored Employment Pass, with the company handling approval and immigration procedures. Candidates should confirm qualifications, salary, accommodation, healthcare, tax obligations and dependent arrangements before relocating. Transport, internet access and healthcare are strongest in major towns, while island living may require travel to the mainland for specialist services.
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