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Events Manager, RSR & GSH

Malaysia Shangri-La MYR 5,000–8,000 per month*
Job Description

The Events Manager will plan, coordinate and deliver meetings, conferences, weddings and other events for Shangri-La Rasa Sayang Resort and Golden Sands Resort. Requirements typically include a diploma or degree in hospitality, event management, business or a related field, together with several years of hotel or event experience. The successful candidate should have strong organisational, communication and negotiation skills, commercial awareness, attention to detail and the ability to manage budgets, suppliers, clients and operational teams. Flexibility, a professional appearance, knowledge of local venues and good computer skills are expected. The role also requires a customer-focused approach, the ability to work under pressure and availability for evenings, weekends and public holidays when events demand it.

Company Info

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Asia and recognised for its high service standards, distinctive properties and warm, personalised guest experience. The group operates hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. In Penang, Shangri-La manages Rasa Sayang Resort & Spa and Golden Sands Resort, both located in Batu Feringgi. Rasa Sayang offers an upscale, tranquil resort experience with landscaped gardens, restaurants, meeting facilities and a renowned spa, while Golden Sands is a family-oriented beachfront resort with recreational activities and extensive event facilities. Shangri-La places strong emphasis on guest satisfaction, teamwork, employee development, sustainability and cultural understanding. Employees can gain experience in an international hotel environment while working with guests, corporate clients and event organisers from Malaysia and overseas.

Destination Guide

Penang is a Malaysian island-state known for George Town’s UNESCO-listed heritage, beaches around Batu Feringgi, excellent food and a relaxed but lively lifestyle. Hospitality, tourism, events, retail, healthcare, education and technology provide regular employment opportunities, although many professional roles require relevant experience and good English; Malay and Mandarin can also be valuable. The culture combines Malay, Chinese, Indian and colonial influences, with festivals, temples, mosques and diverse cuisine forming part of daily life. Living costs are generally lower than Kuala Lumpur, though accommodation near the beach and central George Town is more expensive. Malaysia’s climate is hot and humid year-round with seasonal rain. Foreign employees normally need an employer-sponsored Employment Pass, and should secure approval before starting work. Relocation planning should include accommodation, transport, medical insurance, banking and document verification. Penang International Airport and ferries provide convenient regional connections.

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