The Assistant Food & Beverage Manager supports the planning and daily operation of restaurants, bars, banquets and room service. Candidates are generally expected to have a diploma or degree in hospitality, food and beverage management, or a related field, together with several years of experience in hotel or restaurant operations. Strong leadership, communication and guest-service skills are essential. The role requires supervising teams, maintaining service and hygiene standards, handling guest feedback, supporting budgeting and cost control, coordinating with the kitchen and other departments, and helping achieve revenue targets. Flexibility for shifts, weekends and public holidays is expected, along with good English; additional languages and experience with luxury international hotels are advantageous.
Shangri-La Hotels and Resorts is a Hong Kong-founded luxury hospitality group operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The company is recognised for warm Asian hospitality, personalised guest service and upscale facilities, including restaurants, bars, spas, conference venues and leisure experiences. Its Malaysian properties have included leading city and resort hotels serving business travellers, holidaymakers and events guests. Shangri-La places strong emphasis on service quality, professional development, teamwork and cultural awareness. Employees may work in an international environment with opportunities to build careers across different departments and destinations. Exact benefits, accommodation arrangements and salary depend on the property, experience and employment contract.
Malaysia offers opportunities in hotels, resorts, restaurants, tourism, retail and supporting service industries, especially in Kuala Lumpur, Penang, Langkawi, Sabah and Sarawak. For island living, Langkawi is popular for its beaches, relaxed pace and established resort sector, while Penang combines heritage, food culture and urban conveniences. Sabah’s islands and coastal resorts provide strong tourism employment but may feel more remote. Malaysian culture is multicultural, with Malay, Chinese, Indian and indigenous influences; English is widely used in hospitality. Living costs vary, with resort islands often charging more for imported goods and housing. Foreign employees normally need an employer-sponsored Employment Pass, and should not begin work before approval. Confirm visa, accommodation, healthcare, tax and relocation arrangements directly with Shangri-La before accepting an offer.
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