This role supports and manages enterprise network services for Optus customers, helping maintain reliable, secure and high-performing managed networks. Requirements typically include relevant experience in network operations, troubleshooting and service management, with knowledge of technologies such as routing, switching, firewalls, WAN, LAN and monitoring tools. Industry certifications such as CCNA or equivalent experience may be advantageous. Candidates are expected to investigate incidents, meet service-level targets, communicate clearly with customers and internal teams, document technical activities, and participate in escalation or after-hours support when required. Strong problem-solving skills, customer focus, teamwork and the ability to work in a structured operational environment are important.
Optus is one of Australia's major telecommunications and digital services providers and is part of the Singtel Group, headquartered in Singapore. The company provides mobile, broadband, entertainment, cloud, cybersecurity, business communications and managed network services to consumers, enterprises and government customers. Optus operates extensive mobile and fixed networks and supports organisations with connectivity, infrastructure and digital transformation solutions. Its workforce includes technical specialists, engineers, customer service professionals, sales teams and corporate functions across Australia. The company places emphasis on connectivity, innovation, customer experience and maintaining resilient communications infrastructure. This role is likely aligned with Optus's enterprise or network operations activities, supporting customers that rely on professionally managed network services.
Australia offers strong opportunities in telecommunications, IT infrastructure, cybersecurity, cloud computing, engineering and project management, particularly in Sydney, Melbourne, Brisbane, Perth and Canberra. Workplace culture is generally practical, collaborative and relatively informal, with attention to safety, inclusion and work-life balance. Australia provides an outdoor lifestyle, diverse cities, beaches, national parks and a high standard of living, although housing and transport costs can be significant in major centres. Skilled professionals may explore employer-sponsored visas, the Skilled Independent visa, state or territory nomination, or other eligible work pathways. Requirements vary by occupation, qualifications, English ability, experience and age, so applicants should check the Department of Home Affairs website. Relocating usually involves arranging a visa, health insurance, accommodation, tax file number, banking and superannuation. Sydney offers the broadest telecommunications market but is among the country's most expensive cities.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...