Retail Consultant, Lismore

Job Description

The Retail Consultant represents Optus in its Lismore store, helping customers choose mobile, internet, entertainment and digital products. Requirements typically include retail or customer-facing experience, strong communication skills, confidence using technology, and the ability to understand customer needs and recommend suitable solutions. The successful candidate is expected to deliver friendly, personalised service, achieve sales and service targets, process transactions accurately, maintain store presentation, and support team objectives. Flexibility to work weekends and public holidays may be required. A positive attitude, willingness to learn Optus products, resilience in a busy retail environment and a commitment to responsible selling are important.

Company Info

Optus is one of Australia’s leading telecommunications and digital services providers and part of the Singtel Group, a major communications company headquartered in Singapore. Optus provides mobile, broadband, entertainment, business and network services to consumers, organisations and government customers across Australia. Its retail teams help customers select and manage connectivity products while providing face-to-face support. Optus operates a large national network and continues to invest in 5G, digital experiences, customer service and enterprise technology. The company employs people across retail stores, contact centres, engineering, corporate functions and technology roles. As a major Australian employer, Optus commonly offers training, employee benefits, career development and performance-based incentives, although specific conditions vary by position and employment agreement.

Destination Guide

Australia offers opportunities in retail, telecommunications, healthcare, construction, hospitality, education, technology, mining and professional services. Its culture is generally informal, multicultural and community-minded, with an emphasis on workplace safety, inclusion and work-life balance. Lifestyle varies widely: regional cities such as Lismore provide a slower pace, nature, beaches and lower housing costs than Sydney or Melbourne, though employment choices can be narrower. Australia has strong public services, but rent, transport and groceries can be expensive. Visitors and workers need the correct visa; options include Working Holiday, employer-sponsored, skilled and student visas, each with different conditions. Relocating usually requires a tax file number, Australian bank account, health cover and suitable accommodation. Check current visa rules through the Department of Home Affairs before making plans.