The Waiter/Waitress at Café Malacca is responsible for welcoming guests, taking and serving orders, presenting food and beverages, clearing tables, processing bills, and maintaining high service standards. Candidates should have relevant restaurant or hotel experience, a friendly and professional manner, good communication skills, and the ability to work efficiently in a busy environment. Cantonese and English are highly useful, while knowledge of additional languages is an advantage. The role requires flexibility to work shifts, weekends, and public holidays, along with strong teamwork, attention to detail, personal presentation, and a genuine commitment to guest satisfaction.
Shangri-La Group is a leading luxury hospitality company founded in Asia, operating hotels, resorts, residences, and related businesses across major destinations worldwide. Its properties are known for thoughtful Asian hospitality, elegant surroundings, and high standards of guest service. In Hong Kong, Shangri-La operates prestigious hotels including Island Shangri-La and Kowloon Shangri-La, offering accommodation, restaurants, bars, meeting facilities, and wellness services. Café Malacca presents Malaysian and Southeast Asian cuisine in a refined hotel setting. Employees typically work in a professional, multicultural environment with structured training, internal development opportunities, staff meals, and hospitality benefits. The company values genuine care, teamwork, service excellence, cultural awareness, and attention to detail. Applicants joining a Shangri-La restaurant can expect a guest-focused workplace where consistency, courtesy, and the ability to perform calmly during busy service periods are especially important.
Hong Kong is a lively coastal city made up of Hong Kong Island, Kowloon, the New Territories, and many outlying islands. It offers strong opportunities in hotels, restaurants, tourism, retail, finance, technology, and professional services. The culture blends Cantonese traditions with international influences, and people generally value efficiency, courtesy, and hard work. Lifestyle options range from vibrant dining, shopping, and nightlife to hiking, beaches, temples, and quiet islands. Public transport is excellent, although accommodation can be expensive and living space is often limited. Overseas employees normally need an employment visa sponsored by an approved employer before starting work; eligibility depends on qualifications, experience, salary, and a confirmed job offer. Employers may provide guidance with visa applications, housing, medical coverage, meals, or relocation, but these benefits vary. Applicants should confirm contract terms, service charges, working hours, and visa support directly with Shangri-La.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...