Service Leader-Procurement

Job Description

The Service Leader-Procurement is responsible for sourcing goods and services, obtaining quotations, negotiating with suppliers, raising purchase orders, monitoring deliveries and maintaining accurate procurement records. The role typically requires hospitality procurement experience, strong knowledge of purchasing procedures, supplier markets and cost control, along with good communication and negotiation skills. Candidates should be organised, commercially aware, computer literate and comfortable working with hotel departments such as kitchens, housekeeping, engineering and finance. Familiarity with procurement systems and Malaysian regulations is advantageous. Shangri-La will expect the successful candidate to maintain ethical purchasing standards, secure competitive value, ensure quality and availability, support smooth hotel operations and build reliable supplier relationships.

Company Info

Shangri-La is a leading luxury hospitality group founded in Asia and known for its hotels, resorts and service-focused guest experience. The group operates properties across Asia, the Middle East, Europe, North America and other international markets under brands including Shangri-La, Kerry Hotels, JEN and Traders. Its Malaysian portfolio includes luxury city hotels and resort properties, serving leisure travellers, business guests, families and corporate events. Shangri-La places strong emphasis on genuine hospitality, employee development, operational standards and responsible business practices. A procurement position within the group supports multiple hotel departments by ensuring that food, beverages, equipment, services and operating supplies are sourced efficiently, competitively and to the required quality standards.

Destination Guide

Malaysia offers varied hospitality opportunities in Kuala Lumpur, Penang, Langkawi, Sabah and Sarawak, particularly in hotels, resorts, restaurants, tourism, events and procurement. Langkawi and Sabah provide island-resort lifestyles, warm weather, beaches, diving and a more relaxed pace, while Kuala Lumpur offers broader career options and urban amenities. Malaysian culture is multicultural, with Malay, Chinese, Indian and indigenous influences, and English is widely used in tourism and business. Living costs vary, with resort locations generally quieter but sometimes less convenient than major cities. Foreign nationals normally need an employer-sponsored Employment Pass, with approval and eligibility depending on the role, salary and immigration rules. Employers commonly assist with documentation and relocation, but candidates should confirm housing, transport, medical coverage and visa responsibilities before accepting an offer.