The Assistant Manager will support the daily operation of the Lobby Lounge, ensuring polished service, guest satisfaction and smooth coordination across the team. Requirements typically include hotel or upscale restaurant experience, strong knowledge of food and beverage service, leadership ability, good English and Cantonese communication skills, and familiarity with point-of-sale and service standards. The successful candidate is expected to coach colleagues, handle guest feedback professionally, monitor service quality, assist with scheduling and stock control, and maintain a welcoming, refined atmosphere. Flexibility to work shifts, weekends and public holidays is essential, along with a genuine interest in hospitality and attention to detail.
Shangri-La is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. The group is recognised for gracious Asian-inspired hospitality, high service standards and a strong focus on personalised guest experiences. Its Hong Kong properties serve business travellers, leisure guests and local customers through luxury accommodation, restaurants, lounges, wellness facilities and event spaces. Shangri-La places importance on colleague development, teamwork, cultural awareness and consistent operational excellence. Benefits may include service charge, medical coverage, staff dining, hotel discounts, training and career opportunities within the wider group, although exact terms depend on the property and employment contract.
Hong Kong offers varied opportunities in luxury hotels, restaurants, airlines, retail, finance, technology and professional services. Hospitality workers benefit from an international customer base and a fast-paced service culture where English is widely used; Cantonese and Mandarin are valuable advantages. Life combines dense urban neighbourhoods, excellent public transport, late-night dining and shopping with beaches, hiking trails and nearby islands. Housing is expensive, so employees often share apartments or live in areas connected by the MTR. Foreign professionals generally need an employment visa sponsored by an approved employer, with applications supported by a confirmed job and relevant qualifications or experience. Dependants may usually apply for dependant visas. New arrivals should arrange accommodation, an identity card, banking, healthcare coverage and tax registration. Hong Kong Island is convenient but typically more expensive than Kowloon or the New Territories.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...