Human Resources Executive

Job Description

The Human Resources Executive supports daily HR operations, including recruitment, onboarding, employee records, payroll coordination, benefits administration, training, employee relations and compliance with Malaysian labour regulations. Candidates should usually have a diploma or degree in Human Resources, Business Administration or a related field, together with relevant hospitality experience. Strong communication, organisation and interpersonal skills are expected, as well as discretion when handling confidential information. The successful candidate should be service-oriented, approachable, detail-focused and comfortable working with employees from different cultural backgrounds. Familiarity with HR systems, Microsoft Office and Malaysian employment practices is advantageous. Hotel experience and the ability to work in a fast-paced environment, including occasional weekends or public holidays, may be required.

Company Info

Shangri-La is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts and related properties across Asia, the Middle East, Europe, North America and other international destinations. The group is recognised for warm Asian hospitality, high service standards and its distinctive Shangri-La guest experience. Its Malaysian portfolio includes luxury city hotels and resort properties, serving business travellers, leisure guests, families and major events. Employees typically work in multicultural environments where guest satisfaction, teamwork, professionalism and attention to detail are highly valued. A Human Resources Executive at Shangri-La would help maintain a positive employee experience while supporting recruitment, staff development, engagement and compliance. Benefits and exact working conditions vary by property, location and employment contract.

Destination Guide

Malaysia offers opportunities in hotels, resorts, restaurants, tourism, retail, technology and shared services. Popular island destinations include Langkawi, Penang, Tioman, Redang and parts of Sabah and Sarawak, while Kuala Lumpur and Johor Bahru provide broader corporate and hospitality employment. Malaysian culture blends Malay, Chinese, Indian and indigenous traditions, with English commonly used in workplaces and Malay as the national language. Lifestyle ranges from busy urban living to relaxed beach or resort communities; food, public transport and everyday costs are generally manageable, although major cities and resort islands can be more expensive. Foreign employees normally need an employment pass sponsored by the employer and must not begin work before approval. Employers usually guide the application, medical checks and registration process. Relocating staff should confirm accommodation, transport, insurance, taxes and contract benefits before arrival. Island roles may involve seasonal demand and limited housing, so planning ahead is advisable.