The Spa Therapist is expected to deliver professional massage, facial, body and wellness treatments in line with Shangri-La standards. Candidates should hold relevant spa or beauty therapy certification, with practical experience in a hotel, resort or standalone spa preferred. Strong knowledge of treatment techniques, hygiene procedures and basic product usage is required. The role requires a polished appearance, good communication skills and a warm, discreet approach to guests. Candidates should be comfortable recommending suitable treatments and products, maintaining treatment rooms, following health and safety procedures, and working flexible shifts, including weekends and public holidays. Customer-service experience, a team-oriented attitude and the ability to communicate in English are important.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and Africa. The company is known for personalised service, distinctive guest experiences and its Asian-inspired spirit of hospitality. Its Malaysian properties include luxury city hotels and resort destinations, offering accommodation, restaurants, wellness facilities and meeting services. Employees typically work in internationally minded teams and receive exposure to premium hotel operations, guest relations and professional service standards. Depending on the property and contract, benefits may include meals, uniforms, training, medical coverage, staff rates and service charge. Exact benefits and working conditions vary by location and employment terms.
Malaysia offers opportunities in luxury hotels, island resorts, spas, restaurants, tourism and marine activities, particularly in Langkawi, Penang, Sabah, Sarawak, Kuala Lumpur and the east-coast islands. The culture is diverse, combining Malay, Chinese, Indian and indigenous traditions, with English commonly used in tourism workplaces. Lifestyle ranges from busy city living to relaxed beach communities, with generally affordable food and transport outside major centres. Langkawi, Penang and Sabah are popular relocation choices for resort professionals. Foreign employees normally need an employment pass or other approved work authorisation arranged by the employer before starting work; requirements vary by nationality and position. Candidates should confirm sponsorship, accommodation, medical checks, contract terms and taxation directly with Shangri-La. Tropical weather, seasonal tourism demand and occasional remote-island logistics should also be considered.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...