The Business Development Manager is responsible for growing hotel revenue by identifying new corporate, leisure, group and event opportunities, developing client relationships, and converting leads into business. The role typically requires hospitality or sales experience, strong knowledge of the local market, excellent communication and negotiation skills, and confidence managing accounts and presentations. Candidates are expected to be commercially focused, self-motivated and target-driven, while representing Shangri-La professionally. Experience with hotel sales systems, revenue strategies and account management is advantageous. The position may also involve networking, sales visits, trade events, market analysis and close cooperation with reservations, revenue, events and operations teams.
Shangri-La Hotels and Resorts is an international luxury hospitality group founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and Australia. The company is known for personalised service, elegant accommodation, dining, wellness facilities and strong attention to guest experience. Shangri-La properties serve leisure travellers, corporate clients, groups and events, with commercial teams playing an important role in building long-term partnerships and driving occupancy and revenue. Employees typically work in a multicultural environment with opportunities for professional development, internal mobility and exposure to global hospitality standards. Australian operations may include luxury city hotels and resort destinations, depending on the specific vacancy and property.
Australia is both a country and an island continent, offering varied opportunities in hotel sales, tourism, events, restaurants and resort operations. Major cities such as Sydney, Melbourne, Brisbane and Perth provide corporate hospitality roles, while Cairns, the Whitsundays, the Gold Coast and other coastal destinations focus strongly on leisure and resort business. Australian workplace culture is generally direct, practical, inclusive and respectful of work-life balance. Lifestyle options range from beaches and outdoor activities to vibrant arts, dining and multicultural communities, although housing and transport costs can be high. Overseas applicants usually need work rights, such as a Working Holiday visa, skilled visa or employer-sponsored Skills in Demand visa; eligibility depends on nationality, occupation and employer sponsorship. Candidates should check current requirements through the Australian Department of Home Affairs and budget for relocation, accommodation and health insurance.
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