The Food & Beverage Hostess welcomes guests, manages seating arrangements, handles reservations, explains restaurant facilities and menus, and helps ensure a smooth dining experience. Candidates should have hospitality or restaurant experience, strong communication skills, a pleasant and professional manner, and good English. Additional languages are advantageous in Singapore’s international environment. The role requires excellent grooming, customer-service awareness, organisation, and the ability to remain calm during busy periods. Flexibility to work shifts, weekends and public holidays is expected. The successful candidate should be attentive, confident, team-oriented and familiar with maintaining high service standards while representing Shangri-La professionally.
Shangri-La is a leading luxury hospitality group originating from Hong Kong and operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. The group is recognised for personalised service, elegant properties and its Asian-inspired approach to hospitality. Shangri-La Singapore is a landmark luxury hotel set near Orchard Road, offering guest rooms, suites, restaurants, event facilities, gardens and wellness services. The property serves business travellers, tourists, families and high-end events, creating opportunities across food and beverage, guest services, culinary operations, housekeeping and corporate functions. Employees typically work in a multicultural environment with an emphasis on courtesy, teamwork, professional presentation and consistent guest satisfaction.
Singapore is a compact, highly developed island city with strong opportunities in hotels, restaurants, tourism, retail, finance, technology and healthcare. Its culture blends Chinese, Malay, Indian and Western influences, reflected in its festivals, languages and famous hawker food. The lifestyle is safe, efficient and convenient, with excellent public transport, modern facilities and many parks, shopping areas and entertainment venues. Living costs, especially rent, are high, so accommodation and budgeting should be considered carefully. Foreign employees generally need an employer-sponsored work pass, such as an Employment Pass, S Pass or Work Permit, depending on qualifications, salary and occupation; approval is handled through Singapore’s Ministry of Manpower. New arrivals should arrange a valid employment contract, suitable housing, healthcare coverage and local banking access. Singapore’s tropical climate is hot and humid year-round, with frequent rain.
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