The Service Leader, Finance Shared Services is expected to supervise daily finance operations, maintain accurate and timely accounting records, monitor service quality, and support process improvements across shared-service activities. Requirements typically include a degree or professional qualification in accounting, finance, or a related field, along with relevant experience in accounts payable, receivables, general ledger, or financial reporting. Candidates should have strong knowledge of accounting procedures, good communication and leadership skills, attention to detail, and confidence using financial systems and Microsoft Office. Experience in hospitality, shared services, or a multinational organisation would be advantageous. The successful candidate is expected to lead by example, meet deadlines, protect confidential information, and provide responsive service to internal stakeholders.
Shangri-La Group is a major luxury hospitality company headquartered in Hong Kong, operating hotels, resorts, residences, and other hospitality businesses across Asia, the Middle East, Europe, North America, and Africa. Its portfolio includes the Shangri-La, Kerry, JEN, and Traders brands. The company is known for warm Asian hospitality, high service standards, and substantial opportunities for employees in hotel operations, corporate functions, finance, technology, and leadership. A Finance Shared Services role supports the group by centralising accounting processes, improving efficiency, strengthening controls, and providing reliable financial support to hotels and corporate teams. Employees generally work in a multicultural environment and are expected to demonstrate professionalism, integrity, teamwork, and a strong commitment to service excellence.
Malaysia offers varied opportunities in hospitality, finance, shared services, technology, tourism, and multinational businesses, particularly in Kuala Lumpur, Penang, Johor, and Sabah. Its islands and coastal destinations, including Langkawi, Penang, Tioman, and parts of Sabah, provide a relaxed lifestyle with beaches, diving, nature, and excellent food. Malaysian culture is multicultural, with Malay, Chinese, Indian, Indigenous, and international influences; English is widely used in business. Living costs are generally moderate, though central Kuala Lumpur and popular island areas can be more expensive. Foreign employees normally need an employment pass sponsored by their employer, and approval must be secured before starting work. Candidates should confirm visa eligibility, housing, healthcare, taxation, and relocation support with Shangri-La. Malaysia is warm year-round, with monsoon conditions varying by region.
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