Food & Beverage Administrator

Job Description

The Food & Beverage Administrator supports the department with scheduling, record keeping, purchasing coordination, invoice and payroll administration, reporting, and general office duties. Candidates should have relevant administrative or hospitality experience, good written and spoken English, strong computer skills, and confidence using Microsoft Office and hotel systems. Attention to detail, accurate documentation, confidentiality, organization, and the ability to meet deadlines are essential. The role requires effective coordination with restaurants, kitchens, suppliers, finance, and other departments. The successful candidate is expected to provide friendly service, maintain professional standards, handle changing priorities, and support smooth daily food and beverage operations in line with Shangri-La procedures.

Company Info

Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, operating hotels, resorts, and related properties across Asia, the Middle East, Europe, North America, and other international markets. The group is known for warm Asian hospitality, high service standards, and a wide range of accommodation, dining, wellness, and event experiences. Shangri-La properties typically offer structured training, employee benefits, and opportunities to develop within an international hotel environment. In Malaysia, the company operates prominent city and resort hotels serving business travelers, leisure guests, families, and corporate events. Employees are expected to demonstrate professionalism, genuine care, teamwork, cultural awareness, and consistent attention to guest satisfaction while following the group’s operational and service standards.

Destination Guide

Malaysia offers hospitality opportunities in Kuala Lumpur, Penang, Langkawi, Sabah, and Sarawak, especially in hotels, restaurants, resorts, events, and tourism services. Penang combines heritage streets, food culture, and an urban lifestyle, while Langkawi offers a slower resort-oriented environment with beaches and outdoor activities. Malaysian culture is multicultural, with Malay, Chinese, Indian, and Indigenous influences; English is widely used in hotels, although Malay is the national language. Living costs vary, with Kuala Lumpur generally more expensive than smaller towns and resort areas. Foreign employees normally need an employment pass or relevant work permit sponsored and arranged by the employer before working legally. Applicants should confirm salary, accommodation, meals, transport, medical coverage, and permit responsibilities in the offer. Malaysia has a warm tropical climate, so light clothing, reliable transport planning, and adaptation to seasonal rain are advisable.