The Director of Business Development will lead commercial strategy and revenue-generating activities for Shangri-La Rasa Sayang Resort and Golden Sands Resort in Penang. Requirements typically include a degree in hospitality, business, marketing or a related discipline, together with substantial hotel sales, marketing or business development experience, preferably in a senior leadership role. The candidate should understand luxury and resort markets, corporate and leisure segments, distribution channels, partnerships and digital marketing. Strong negotiation, communication, networking, analytical and leadership skills are expected. The role requires developing sales plans, managing key accounts, identifying new markets, supporting brand positioning and working closely with revenue management, reservations and hotel operations to achieve business targets.
Shangri-La Hotels and Resorts is a major luxury hospitality group headquartered in Hong Kong, operating hotels, resorts and serviced residences across Asia, the Middle East, Europe, North America and other international markets. The company is known for Asian-inspired hospitality, strong service standards and premium properties in city and resort destinations. In Malaysia, Shangri-La operates several well-established hotels and resorts, including the Rasa Sayang Resort and Golden Sands Resort in Penang. The group offers accommodation, dining, meetings, wellness and leisure experiences for business and holiday travellers. Its culture generally places emphasis on gracious service, guest satisfaction, teamwork, commercial performance and employee development. This business development position supports the growth of two prominent Penang resorts and involves collaboration with local, regional and international markets.
Penang, often called the Pearl of the Orient, offers strong opportunities in hospitality, tourism, food and beverage, events, retail, technology and international business. The island combines George Town's UNESCO-listed heritage, beaches, modern shopping areas and a lively food culture. Lifestyle is generally relaxed, affordable compared with Kuala Lumpur, and well suited to people who enjoy warm weather, outdoor activities and multicultural communities. English is widely used in hotels and business, while Malay, Mandarin and other languages are common. Foreign employees normally need employer sponsorship for an appropriate Malaysian employment pass, with approval and documentation handled before starting work; requirements can change, so official immigration guidance should be checked. Relocation usually involves arranging accommodation, healthcare coverage, banking and transport. Penang International Airport provides regional connections, while buses, taxis and ride-hailing services support daily travel.
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