The Events Manager will plan, sell and coordinate conferences, weddings, banquets and other events for Shangri-La Rasa Sayang Resort and Golden Sands Resort in Penang. Requirements typically include a diploma or degree in hospitality, tourism, business or a related field, together with several years of hotel event-sales or banqueting experience. Strong knowledge of local and corporate markets, event planning, budgeting, negotiation and customer relationship management is expected. The candidate should be confident in English, with additional languages useful for the Malaysian market, and be comfortable using hotel sales systems. The role requires excellent organisation, communication and presentation skills, close coordination with operations teams, attention to detail, commercial awareness and flexibility to work evenings, weekends and public holidays.
Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels and resorts across Asia, the Middle East, Europe, North America and other international markets. The group is recognised for attentive service, distinctive destination experiences and its long-standing hospitality philosophy. In Penang, Shangri-La operates Rasa Sayang Resort & Spa and Golden Sands Resort, both located in Batu Feringgi and serving leisure travellers, families, weddings, meetings and corporate events. The properties combine beach-resort facilities with extensive dining, recreation, spa and conference services. Shangri-La places emphasis on guest satisfaction, colleague development, cultural awareness and professional service standards. An Events Manager supporting both resorts would work with sales, catering, banqueting and operations teams while helping strengthen business relationships and deliver well-organised events.
Penang Island is one of Malaysia's most attractive places for hospitality work, offering opportunities in hotels, resorts, restaurants, events, tourism, retail and digital businesses. George Town is known for UNESCO-listed architecture, street food, temples, festivals and a multicultural Malay, Chinese and Indian heritage. Batu Feringgi provides a more resort-focused lifestyle, with beaches, water activities, cafés and a generally relaxed atmosphere, while George Town offers busier urban amenities. Living costs are moderate compared with Kuala Lumpur, although accommodation near the beachfront can be higher. English is widely used in tourism, and Malay is the national language; Mandarin or other languages can be helpful. Foreign employees normally need an employer-sponsored Malaysian Employment Pass, with approval handled before starting work. Candidates should confirm eligibility, medical requirements, accommodation, transport and any service-charge arrangements with Shangri-La before relocating.
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