The Assistant Outlet Manager supports the day-to-day operation of a restaurant, bar, or other food-and-beverage outlet. Requirements typically include a hospitality or business-related qualification, several years of experience in hotel or restaurant operations, strong knowledge of service standards, and good English communication skills. The successful candidate is expected to supervise and motivate staff, maintain excellent guest service, assist with scheduling and training, monitor sales and operating costs, handle guest concerns professionally, and ensure compliance with hygiene, safety, and Shangri-La service standards. Flexibility, leadership, attention to detail, and the ability to work rotating shifts, weekends, and holidays are essential.
Shangri-La is a major luxury hospitality group founded in Hong Kong, operating hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, Africa, North America, and Australia. Its properties are known for warm Asian hospitality, high-quality accommodation, dining, wellness, and event services. In the Philippines, Shangri-La operates prominent properties including Shangri-La The Fort in Manila and Shangri-La Mactan, Cebu Resort & Spa. The company places strong emphasis on guest satisfaction, professional service, employee development, teamwork, and responsible business practices. An Assistant Outlet Manager can expect a structured hotel environment, international service standards, opportunities to work with multicultural teams, and exposure to restaurant operations, guest relations, sales, cost control, and staff development.
The Philippines offers hospitality opportunities in Manila, Cebu, Boracay, Palawan, and other major resort destinations, with demand for experienced restaurant, hotel, tourism, and events professionals. Filipino culture is welcoming, family-oriented, and community-focused, while English is widely used in workplaces. Lifestyle varies from busy metropolitan living in Manila to a more relaxed beach-oriented pace in Cebu, Boracay, or Palawan. Living costs depend heavily on location; Manila and popular resort areas are generally more expensive than provincial cities. Foreign nationals normally need an appropriate work visa or permit arranged with employer support, commonly following an approved employment contract and immigration application. Candidates should confirm visa eligibility, accommodation, healthcare, taxation, transport, and service-charge arrangements before relocating. Local professionals should check employment benefits and legal entitlements under Philippine labor regulations.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...