Sales Executive

Job Description

The Sales Executive is expected to promote Shangri-La’s hotel services, develop new business, maintain relationships with corporate and leisure clients, and support revenue targets. Typical requirements include a diploma or degree in hospitality, business, marketing, or a related field, together with relevant hotel or sales experience. Strong communication, negotiation, presentation, and customer-service skills are important. The successful candidate should be confident, well organised, commercially aware, and comfortable meeting clients and attending networking or promotional events. Fluency in English is generally required, while Cantonese and Mandarin are valuable advantages in Hong Kong. Knowledge of the local hospitality market and the ability to work flexibly are also expected.

Company Info

Shangri-La is a luxury hospitality group founded in Hong Kong and recognised internationally for its hotels, resorts, and distinctive Asian-inspired service culture. The group operates properties across Asia, the Middle East, Europe, North America, and other major destinations under brands including Shangri-La, Kerry Hotels, JEN by Shangri-La, and Traders. Its Hong Kong properties serve business travellers, leisure guests, conferences, weddings, and premium dining customers. Shangri-La places strong emphasis on personalised service, colleague development, cultural understanding, and operational excellence. A Sales Executive typically works with hotel departments and external clients to increase room, meeting, event, dining, and other commercial revenue. Benefits and compensation vary by property and may include bonuses, staff meals, medical coverage, training, and hotel-industry discounts.

Destination Guide

Hong Kong offers strong opportunities in luxury hotels, restaurants, events, tourism, finance, retail, technology, and international business. The culture blends Cantonese traditions with global influences; politeness, efficiency, and relationship-building are valued in the workplace. Life is fast-paced, highly urban, and convenient, with excellent public transport, varied food, shopping, hiking, beaches, and lively neighbourhoods. Housing can be expensive, particularly on Hong Kong Island and in central areas, so many newcomers consider Kowloon or the New Territories. Most overseas professionals need an Employment Visa sponsored by a Hong Kong employer, normally requiring a confirmed job, suitable qualifications or experience, and proof that the role cannot easily be filled locally. Employers may assist with sponsorship and relocation, but candidates should confirm housing, insurance, tax, and dependent arrangements before moving. Cantonese is useful locally, while English is widely used in hotels and business.